Covid-19 - Post-lockdown Protocols Resource Bundle
The COVID-19 pandemic made home working essential for all letting agents and therefore managing not only an ever increasing workload forced upon agents by moving from and office environment to working from home (WFH). Tech became more important than ever, to ensure that employees could remain connected with their line-managers, clients and tenants.
So reverse this process and we watch a phased return to work for many letting agents. Two weeks, with Covid-19 protocols in place, letting agents have gone through a transition which involves ensuring not only the health and safety of their employees, but their clients and tenants.
Our free bundle of resources and documents were designed to help letting agents understand the new protocols when easing out of the Covid-19 lockdown.
Two Weeks - What have Letting Agents been dealing with?
With the announcement that the housing/property sector in England was “re-opening”, there has been a flurry of activity within the Lettings Industry. Yet, it is clear through discussions with letting agents across the country that not all agents have opened their doors. The approach on the whole tends to be a “phased” strategy, given that there is so much to consider.
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Covid-19 Protocols - Letting Agents are without a doubt used to health & safety being part of their working day, but this is on a completely different level. a Employees - who will return to the office environment, how, when and why?
Responding to COVID-19 - Create a Post-Lockdown Strategy
Well, what a few hectic and interesting few days. Sunday - the Prime Minister announces a 5 stage plan to ease the UK out of lockdown. The live broadcast lasted 15 minutes. We understood everything he said and continued to wile away the evening - Scrabble anyone?
Monday, 10PM, surprise, No, shock, announcement from the Housing Secretary - as from Wednesday, yes within 24 hours, those working in the property sector could re-open.
Tuesday and a little bit of chaos ensues - is this a dream? Clearly not a practical joke. It was true, “the green light” had been given for the housing market to get back to work, but, as the old adage states, “always read the small print”. As social media, trade press, national press reported on this significant shift, the detail of Robert Jenrick announcement became apparent, ONLY if property professionals could adhere to the guidance then letting agents, estate agents, developers, construction companies, removal companies, inventory clerks, surveyors and any other Stakeholder in the property sector could get back to work. Sounds straightforward? Not quite. The last 3 days we witnessed property professionals making decisions that are quite crucial in their response to COVID-19 Post Lockdown and ensuring not only a safe return to work, but also a safe environment for clients & implementing Covid-19 Protocols for any business activity undertaken away from the office premises.
Letting Agents & Estate Agents prepare for Post-Lockdown business activity
And so we move from uncertainty to a curve ball with the possibility that some agents may not have their Covid-19 Protocols in place.
The property industry has most definitely suffered, as have all businesses across the UK, and further set back are not needed, therefore it is crucial to follow guidance put in place by BEIS, the HSE, Public Health England.
Our webinars which began this provided advice & support for letting agents to start preparing for a smooth transition from lockdown to a re-opening of business, yet the Covid-19 Protocols will apply just as much, if not more, to valuations, viewings, move-ins, check-outs etc.