Covid-19 - Post-lockdown Protocols Resource Bundle

The COVID-19 pandemic made home working essential for all letting agents and therefore managing not only an ever increasing workload forced upon agents by moving from and office environment to working from home (WFH). Tech became more important than ever, to ensure that employees could remain connected with their line-managers, clients and tenants.

So reverse this process and we watch a phased return to work for many letting agents. Two weeks, with Covid-19 protocols in place, letting agents have gone through a transition which involves ensuring not only the health and safety of their employees, but their clients and tenants.

Our free bundle of resources and documents were designed to help letting agents understand the new protocols when easing out of the Covid-19 lockdown.

Included in the bundle:

  • Protocol Risk Assessment

  • Working from Home Policy

  • Managing a Landlord's Statutory Responsibilities

  • Charter for Safer Working Practice

  • Check In/Out Protocol for Tenants

  • Employee & Business Guidance

  • Protocol Visual Diagram

  • Protocol for Office-Based Employees

  • Letter to Clients & Tenants Welcome Letter re Opening

  • Poster on guidance for businesses

  • Statutory Instrument

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Tenant Fee Ban Transitionary Period to End

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Two Weeks - What have Letting Agents been dealing with?