Responding to COVID-19 - Create a Post-Lockdown Strategy

Well, what a few hectic and interesting few days. Sunday - the Prime Minister announces a 5 stage plan to ease the UK out of lockdown. The live broadcast lasted 15 minutes. We understood everything he said and continued to wile away the evening - Scrabble anyone?

Monday, 10PM, surprise, No, shock, announcement from the Housing Secretary - as from Wednesday, yes within 24 hours, those working in the property sector could re-open.
Tuesday and a little bit of chaos ensues - is this a dream? Clearly not a practical joke. It was true, “the green light” had been given for the housing market to get back to work, but, as the old adage states, “always read the small print”. As social media, trade press, national press reported on this significant shift, the detail of Robert Jenrick announcement became apparent, ONLY if property professionals could adhere to the guidance then letting agents, estate agents, developers, construction companies, removal companies, inventory clerks, surveyors and any other Stakeholder in the property sector could get back to work. Sounds straightforward? Not quite. The last 3 days we witnessed property professionals making decisions that are quite crucial in their response to COVID-19 Post Lockdown and ensuring not only a safe return to work, but also a safe environment for clients & implementing Covid-19 Protocols for any business activity undertaken away from the office premises.

The immediate concern was a smooth transition back from lockdown and consideration had to be given to

• Planning - Getting employees back to the office environments.

• People - Who to transition back, why & when?

• Safety - How to ensure that not only employees are safe and engaged but any people that agents come into contact with through business activities.

We have all faced huge challenges, now we re-group and put in place the relevant Covid-19 protocols to provide a safe environment for employees and the public. Jumping in feet first is not an option, preparedness is key.

Our focus has been the letting agents we work with daily and whilst they may not be frontline workers they have worked tirelessly to ensure their businesses kept running, they took care of their landlords and dealt with the added workload created by Covid-19. So whilst opening offices may be faced with some trepidation, having all their “ducks in a row” before they do so will make for a smother and less stressful transition.

We have put together Covid-19 Post-Lockdown Resources which will help with the re-opening process. Our free webinars on Tuesday, Wednesday and Friday of next week will help address any concerns that may arise.

Susie Crolla - Managing Director