Meet the Team

Our team of experts and administrators is here to help you and your staff on any aspect of running a successful lettings agency.

Susie Crolla BA Hons LLB MPhil

Managing Director

Phone: 01992 479974 

Email: info@guild-let.co.uk

I have been Managing Director since July 2006. As well as overseeing the running of the Guild of Letting & Management, I liaise with clients on business development projects, develop & write training courses, and deliver training, which I am very passionate about. I have just completed the Graduate Diploma in Law and will start the LPC in January 2021.

In my spare-time I cook, practice yoga, enjoy boxing, read and travel whenever I can. I am fluent in 3 languages and currently studying the LPC / LLM at the University of Law after obtaining the GDL at De Montfort University in 2020.

Tweedie Brown CBE

Chairman since April 2012, Tweedie provides strategic support to the Guild and mentors Susie. His background as an Army Officer

in HM Forces has proven invaluable to the company and the team.

Lucy Ciraolo

Senior Administrator

Phone: 01992 479949 

Email: info@guild-let.co.uk

Lucy has been involved in The Guild of Letting & Management for 18 years.

She is responsible for the day to day running of the office and ensure that our clients are taken care of.

it’s great to have that connection with our customers.

Outside work she is first & foremost a mum, enjoys going to the gym, floristry, dance and travel.

Lauren Green

Personal Assistant to Susie Crolla

As a working mum, formerly PA to a Harley Street ophthalmic surgeon, qualified nanny and child minder, Lauren has the skill set required to over see the day to day running of our MD’s diary, manage the course schedules and liaise with training venues. Lauren’s strength lies in being customer focused and has been a tremendous addition to the team.

John Coyne LLB Barrister

Advice Line

John qualified as a barrister through Birkbeck University several years ago after deciding that the law was quite fascinating.

He has been working as a trainer and legal consultant with the Guild of Letting & Management for 19 years. John is a private landlord, was senior consultant to the National Landlords Association, and runs a farm in Norfolk with his partner Jackie. John is an avid reader, enjoys creative writing, is a life long Chelsea supporter and travels extensively.

Lisa Clarke

Advice Line

Lisa is a qualified letting agent and has been working in the sector for over 25 years. Lisa works for the Guild on a part-time basis providing support through the Advice Line. Because Lisa runs a Sales & Lettings business in Cornwall with her husband she has an exceptional understanding of what our clients need. Currently studying CiLex Level 3 in Law.

Lucy is a mum of 2, travels extensively, is very passionate about music and enjoys live music.