Property Inspections - Minimising the Risk when Working in Other People's Homes
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Property Inspections - Minimising the Risk when Working in Other People's Homes

On the 10th May 2020, the Government announced that the Housing Market could “go back to work”. The announcement made late on that Monday evening took many people who work as Letting Agents, Estate Agents, Conveyancers, Builders, Developers, Surveyors, Contractors and Engineers by surprise not the last because there was no warning and no prep-time. The next day guidance was published (amended on May 29th) to provide practical advice on how to re-open offices safely. It has taken time, but fast-forward three weeks and many letting agents have taken a “phased approach”to ensure that the necessary protocols have been put in place to minimise risk in relation to Covid-19.

Along with the guidance for offices and call centres, the Government produced a guide for those who have to carry out work in other people’s homes. This applies to many practitioners who work in housing who carry out a range of activities that include valuations, viewings, inventories, check-ins and check outs, along with Interim Property Inspections. As letting agents move back into the office environment many of the “tasks” which were performed day to day away from the office are now being re-introduced.

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Government suspension on  Housing Possessions extended by 2 months
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Government suspension on Housing Possessions extended by 2 months

Millions of renters across England and Wales will receive greater protection after the government extended the suspension of new evictions until 23 August.

The extension announced by the Housing Secretary yesterday takes the moratorium on evictions to a total of five months to ensure that renters continue to have certainty and security.

Ministers are also working with the judiciary, legal representatives and the advice sector on arrangements, including new rules, which will mean that courts are better able to address the need for appropriate protection of all parties, including those shielding from coronavirus. This is to ensure that judges have all the information necessary to make just decisions and that the most vulnerable tenants can get the help they need.

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Covid-19 - Post-lockdown Protocols Resource Bundle
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Covid-19 - Post-lockdown Protocols Resource Bundle

The COVID-19 pandemic made home working essential for all letting agents and therefore managing not only an ever increasing workload forced upon agents by moving from and office environment to working from home (WFH). Tech became more important than ever, to ensure that employees could remain connected with their line-managers, clients and tenants.

So reverse this process and we watch a phased return to work for many letting agents. Two weeks, with Covid-19 protocols in place, letting agents have gone through a transition which involves ensuring not only the health and safety of their employees, but their clients and tenants.

Our free bundle of resources and documents were designed to help letting agents understand the new protocols when easing out of the Covid-19 lockdown.

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Post-Lockdown - Covid 19 Contingency Planning
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Post-Lockdown - Covid 19 Contingency Planning

The last 6 weeks have been incredibly challenging for everyone and whilst it seems that the whole world is standing still, there are so many people working to keep the “cogs” turning. Working in the property sector, specifically Lettings & Property Management I observe & listen - that’s why this “people focused” industry fascinates and drives me, because fundamentally whilst it may be a property centric industry, it really is about relationships.
Apart from when I couldn’t work, myself and my team have spent every day speaking to our clients - Lauren and I spent 3 days calling everyone just to check in on them, sharing experiences & stories about lockdown.

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