Celebrating Property Managers
News / Blog Susie Crolla News / Blog Susie Crolla

Celebrating Property Managers

Everyday brings with it a whole range of issues that Property Managers need to navigate, from water leaks to boiler breakdowns that result in no heating and no hot water. The seasons bring with them a raft of “damage” , which include but are not limited to blown down fences, missing roof tiles, excessive cold and other weather related matters.

Whilst the valuers and negotiators land new business, in the background property managers oversee the problem solving, the customer care & customer service elements and the client relationship management - 24/7, 365 days a year.

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Preparing for the Future – Strategic Training on the Renters’ Rights Bill
News / Blog Susie Crolla News / Blog Susie Crolla

Preparing for the Future – Strategic Training on the Renters’ Rights Bill

The landscape of the private rented sector is on the brink of significant transformation with the imminent introduction of the Renters’ Rights Bill. As a professional letting agent, ensuring compliance, maintaining operational efficiency, and staying ahead of regulatory changes is crucial for business longevity and reputation.

At the Guild of Letting & Management, we understand the complexities of legislative reform and the direct impact it has on your business. That’s why we have developed a suite of specialised training, strategic planning services, and membership benefits tailored specifically for letting agents.

Our goal is simple – to equip you with the knowledge, confidence, and tools to thrive in the evolving rental market.

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The Renters’ Rights Bill - Why preparing for change is key to Minimising Risk
News / Blog Susie Crolla News / Blog Susie Crolla

The Renters’ Rights Bill - Why preparing for change is key to Minimising Risk

I have been decidedly quiet on LinkedIn for the last 4 or 5 days to reflect and take stock of what is happening in the PRS, and to be honest, rest my eyes from all the reading I have been doing over the last 7 months – well more if we factor in the Bill from the previous government.

Research, reading, analysing, interpreting, formatting courses, drafting questions, drafting answers, writing blogs, attending legal seminars & courses, speaking at events, delivering webinars & courses are all part of the remit and require planning. The last time my colleagues and I encountered this volume of work was with the introduction of the Housing Act 2004. I had just embarked on my career in the PRS and sat back whilst my colleagues and barrister / mentor / friend / oracle did the heavy lifting.

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