The Impact of Covid is not forgotten
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The Impact of Covid is not forgotten

Four years ago every aspect of our lives was tipped on its head.

Just like every other industry, the property sector faced challenges. As the pandemic took hold, the housing sector regrouped and forged ahead overcoming some of the most difficult obstacles ever faced. We forget just how tough it was and upon reflection everything else that’s been a problem, pales into insignificance. Change Management is a real thing and dealing with the pandemic and the consequences it threw at us demonstrated the ability to react DAILY.

#covid #pandemic #changemanagement #preparedness

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Levelling Up White Paper delayed
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Levelling Up White Paper delayed

This article for appeared in the Times

Boris Johnson faces another wait to unveil his levelling up white paper as Downing Street prepares for the start of this year to be dominated again by coronavirus.

The government had hoped that the document of more than 100 pages, marking the first attempt to flesh out the prime minister’s slogan, would be its first major intervention of the year.

The paper, being written by Michael Gove, the secretary for housing, communities and levelling up, is now more likely to be published later this month.

Johnson promised last May that it would be published by the end of the year. It emerged in December, however, that the white paper had slipped back to this year.

Gove, now in his sixth cabinet position since becoming education secretary in 2010, was handed the task of taking charge of the prime minister’s key domestic drive in the reshuffle last September. He was given the renamed and expanded role of levelling up secretary.

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Positive Energy to Carry Forward to 2022
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Positive Energy to Carry Forward to 2022

Given the last 20 months, it’s easier to focus on the negative rather than the positive.
The speed with which 2021 has gone by is astounding as are the peaks and troughs of emotion and change that businesses have had to deal with. Yet, where there is negativity, there has to be positivity to counterbalance. And goodness there is so much to be grateful for.

We would like to congratulate our learners who passed their Level 3 and 4 exams. They have been part of our successful 'Hybrid Learning Programme”. The commitment and dedication the students shown have shown has been very impressive when a Netflix boxset is often a much more attractive alternative.

As a proeprtyMark centre we have been working closely with many letting agents who are offering the Level 3 technical Award to their employees. We nominated Anthony Pepe for PropertyMark Qualification Employer Champion as a result of the deception the company has shown towards their employees ensuring that they are well-equipped to provide exceptional service to their client base.On the 6th December at the award ceremony, it was announced that they had won. Managing Director, Charlie Perdios expressed the importance of ensuring that the employees’ training programme forms a crucial part of business success.

The Housing Market is Vibrant

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Over a Year of Empathy & Support
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Over a Year of Empathy & Support

At the height of the pandemic last year, we saw an increase in some very difficult situations that letting agents and property managers had to deal with. This has continued to be the case in 2021 as the situations people face have continued to unravel.

We cannot remember a more difficult time that our clients have had to deal with. Pre-Pandemic, the most challenging situations were based around rent arrears and serious maintenance issues.

However, while wrestling with the change of business circumstances, there has also been a need to manage much more serious problems against a backdrop of ongoing challenges with mental health and social justice. Property managers and owner managers have been facing much more contentious issues. There has of course been a surge in substantial rent arrears because of the coronavirus, but there have been some incredibly difficult struggles tenants have been dealing with: -

Domestic Violence is at an all-time high. Letting agents have been liaising with the police who intervene, and injunctions are applied for to prevent the abuser from either harassing the victim or entering the family home.

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