The Importance of Making Reasonable Adjustments for Adult Learners with Dyslexia and Learning Needs
News / Blog Susie Crolla News / Blog Susie Crolla

The Importance of Making Reasonable Adjustments for Adult Learners with Dyslexia and Learning Needs

In today’s fast-paced, knowledge-driven world, lifelong learning is more critical than ever. For adult learners, continuing education can be a pathway to career progression, personal growth, and increased confidence. However, for those with dyslexia and other learning needs, traditional educational environments can present significant challenges. Ensuring these learners have the support they need through reasonable adjustments is not only a matter of equality but also a legal and moral imperative.

Understanding Dyslexia and Learning Needs in Adults

Dyslexia is a neurodiverse condition that affects reading, writing, and spelling abilities. While it is most commonly diagnosed in childhood, many adults are undiagnosed or may have developed coping strategies that mask the extent of their challenges. Dyslexia is not indicative of low intelligence; many individuals with dyslexia are highly creative and capable, but find their own ways of adapting to the way they learn.

Learning needs, in a broader sense, encompass a range of conditions that affect how individuals process information. These can include Attention Deficit Hyperactivity Disorder (ADHD), dyscalculia (difficulty with maths), and other cognitive processing disorders. For adults, these conditions can significantly impact their ability to engage with educational content in conventional and traditional ways.

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The Demand for Regulation of the Property
Susie Crolla Susie Crolla

The Demand for Regulation of the Property

I’ve been watching this ‘space’ for the last 18 years and when I started working in the property sector I did not understand why estate agents who assist consumers with the biggest purchase of their lives were not required to have even a minimum entry level qualification. But this also applies to letting agents who manage billions of pounds worth of stock.

We have a list of the primary, secondary legislation that agents need to be aware of and adhere to on behalf of their clients and it currently sits at 297. Clearly no one expects an agent to know each piece of Statute of by heart, but the fundamental principles of key legislation is paramount.

But the property sector does not just revolve around the law and compliance - think about key skills, customer service, customer care, complaints handling, building rapport and relationships, the benefits of NLP in business and so it goes on.

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The Importance of Training in the UK Property Sector
News / Blog Susie Crolla News / Blog Susie Crolla

The Importance of Training in the UK Property Sector

In an ever-evolving landscape, training plays a pivotal role in shaping the success of professionals in the UK property sector and the industry as a whole. As the demand for housing and lettings services continues to grow, the need for well-trained individuals becomes increasingly apparent.

Even though it is not a legal requirement for property professionals to be qualified, ensuring that continues professional development (CPD) and on going learning / training, is extremely important. A well-versed negotiator, property manager, estate agent, sales / lettings progressor or administrator can make all the difference to a client and customer, and most definitely impacts the business and agency.

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The Importance of CPD
News / Blog Susie Crolla News / Blog Susie Crolla

The Importance of CPD

Continuing Professional Development (CPD) is a combination of approaches, ideas and techniques that will help an individual manage their own learning and growth. Since the publication of the ROPA working group’s report in 2019, CPD has been at the forefront of many agents training agenda. As the property sector awaits with bated breath confirmation that one day in the future the English Government will legislate making qualification mandatory, CPD has become a staple. The requirement for updates and a need not to be isolated throughout the three lockdowns, saw agents register at least 100 hours on webinars.

Why is CPD so important?

CPD essentially ensures that an individual can continue to be proficient and competent in their profession while also providing them with essential skills that could help them progress with their career.

These terms are often used interchangeably, though there is a distinction. As a rule, training is formal. It’s to do with learning how to do something specific, relating to skill and competence. Development is often informal and has a wider application, giving you the tools to do a range of things and relating to capability and competency. It involves progression from basic know-how to more advanced, mature or complex understanding.  CPD can also be about widening the range of transferable skills like leadership or project management.

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