CYBER RISK ASSOCIATED WITH PROPERTY PROFESSIONALS
Not a day goes by without cyber security being in the press in one way shape or form. Cyber and Cyber Crime claims are now making up more than 50% of all claims in the insurance market and property professionals are by no means immune, yet the complacency around cyber liability insurance remains staggeringly high.
Cyber Liability is an area where firms feel they are unlikely to suffer an attack, and therefore choose to bear the consequences themselves should an incident arise. They believe their systems are rock solid or they are too small or of little interest to cyber criminals to justify the expense.
No business is 100% protected against cyber-crime. Cyber criminals are now more sophisticated than ever before and inclined to go after smaller more vulnerable businesses which they see as low hanging fruit compared with more complex larger companies who may have better security systems in place and take more time to penetrate.
Agencies adapt to a Future with PropTech
Necessity is the mother of invention. And what constitutes a safe working space or an adequate customer service experience in the world of e-commerce has been completely upturned in the time of COVID-19.
Over the seven months, the PropTech industry has stepped in to provide solutions to problems that developers, office managers, and those working in the lettings industry did not have, or perhaps did not think about in. the way that they are doing now. In short, Proptech allowed connectivity and the removal of onerous tasks, which could be supplemented with a more focused customer service and customer care approach to work.
It’s safe to say that the Covid-19 pandemic has greatly altered life and business as we know it. In our current reality, the only constant now is change, and regardless of your industry, successfully navigating an increasingly volatile environment cannot be accomplished with an eye for old practices.
Zoom Fatigue - A Post Lockdown Syndrome
100 plus days have lapsed and we have all probably lost count of the sheer number of Zoom, GoToWebinar, Teams webinars, meetings, conferences and training sessions we participated in.
Zoom Fatigue (no disrespect to Zoom), is a real thing. Psychologists observe that taking part in a virtual meeting, conference, training session, webinar, takes up far more energy and causes far more stress than the average face to face meeting. Granted the commute to work is far shorter, however, throw into the mix. a whole range of unexpected consequences, and the scenario is not quite what one would expect it to be.
Looking Back over the Last Decade
If you trawl the internet for facts, events, images, videos, blogs, vlogs that relate to the last decade, you will be astounded. In the blink of an eye we have witnessed changes to the way we live like never before. Technology, social and digital media play an even bigger part in the day to lives of billions of people. The Arab Spring caused by the actions of a young man showed us the way in which social and digital media platforms played a role in the way news unfolded across the World. An entire region was destabilised and the consequences were felt far far away.