Lockdown 3.0 - Q and A for Letting Agents

As a result of Boris Johnson's address to the nation yesterday, many questions have been raised about what can and cannot be done in relation to Lettings, Property Management and Housing in general.

Here are a few answers to questions you may have in relation to navigating the day to day running of your agency.

Are Lettings Agents, Property Management Companies and Estate Agents permitted to open during the next Lockdown?

Yes, Estate and Letting Agents can continue to trade

Can offices open?

If members of your team can work from home, then they should do so. If an office remains open, restrict access and make sure that a “By Appointment Only” policy is in place.

Follow strict Covid Protocols and continue to implement Track and Trace

Can Viewings and Valuations take place?

Yes, however, the first option should always be Virtual Valuations or Virtual Viewings

Face-to-face appointments should only take place where it is absolutely necessary

Covid Protocols MUST be in place at ALL times and any person that is due to come into contact with members of your team MUST be advised how these protocols have been put in place to protect everyone.

Can existing deals go ahead?

Yes – Moving home is permitted and any agreed deals pre-Lockdown can go ahead. New deals can be agreed and continue to take place.

Can Inventories, Check-Ins, Property Inspections and Check Outs still take place?

Yes, but ALL Covid Protocols MUST be in place. Please note that video - Zoom - FaceTime can be used to conduct Property Inspections