Rethinking Your Business Strategy and the Great Reset

           
Goodness the first six months of 2020 have been “interesting” to say the least.  The beginning of a new month and new quarter is a perfect time  to reflect and think about what you want to achieve in the second half of this year . Remember the impact of the pandemic has been a shock to businesses and all your team.
We may think we are communicating enough – how many Zoom, Teams, GoToMeeting sessions have we attended over the last 3 months? Yet, in  times of uncertainty, significant change, WFH - we can assume that not all the information being provided is being taken in. 
Remember, employees are also dealing with the current crisis and life changes in their own way. People may hear what you are telling them, but do they really understand what you are saying. Along furlough, redistribution of work, changes being implemented at home -  even those with a high level of intellectual ability may feel “swamped”.
Collaboration is an absolute necessary, and in a way distance between us, has made it a little harder. 
Make sure everyone in your lettings agency knows how these significant changes are impacting the day-to-day running of the business, as well as your clients. 
Effective collaborative teams require exceptional communication while building and maintaining good relationships. Face-to-face team meetings with all employees present may not yet be in place, but virtual coffee meetings and lunches, bring everyone together. Quiz nights have been a tremendous way of building and keeping moral.
And remember that the employees you did not furlough are the heroes of the moment, holding everything together with an increased workload and a fast changing working environment, so reward and reset the dynamic of the team.
The changes afoot impact all, therefore no one should be left out of the equation.  Adam Grant, a professor at the Wharton School at the University of Pennsylvania, has observed that “We're going to see a lot of employers embrace more flexibility around working from home and having virtual teams. They're going to find out that it wasn't as impossible as they thought it was, and there are some productivity gains that come from not having to commute.” And he is absolutely right, the future will look different.